At Jamclo.Originals, we want you to be completely satisfied with your purchase. If for any reason you're not satisfied, we offer a 5-day return and refund policy.

To be eligible for a return and refund, please ensure that:

- You contact us within 5 days of receiving your parcel

- The item is in its original condition with all tags attached

- The return slip included in the parcel is completed and included with the returned item

To initiate a return, please follow these steps:

1. Contact us via WhatsApp to notify us of your intention to return the item

2. Complete the return slip included in the parcel and include it with the returned item

3. Send the item back to us through any courier service. Please note that return shipping charges will be borne by the customer

4. Once we receive the returned item, we will process your refund within 48 hours

The refund amount will be the amount you paid to us, minus any shipping or handling charges.

Refunds will be processed within 48 hours of receiving the returned item.

- Please ensure that the return slip is included with the returned item, as we cannot process returns without it

- Return shipping charges will be borne by the customer

- Refunds will only be processed after we receive the returned item and verify its condition

By following these steps, you can easily return and exchange your purchase if it doesn't meet your expectations. If you have any questions or concerns, please don't hesitate to contact us.