Jamclo Originals Exchange Policy
Validity: 5 days after receiving parcel
Eligibility:
- Product must be in original packaging, unused, and unwashed.
- Customer must provide Order ID, name, and order slip (present inside parcel).
Exchange Procedure:
1. Customer sends back parcel to Jamclo Originals within 5 days.
2. Customer informs Jamclo Originals via email/phone with Order ID, name, and reason for exchange.
3. Jamclo Originals verifies the returned product and processes the exchange.
Courier Charges (for non-damaged products):
- Sindh, KPK, and Balochistan: Rs. 250
- Punjab (except Faisalabad): Rs. 200
- Faisalabad: Rs. 150
Damage Product Exchange:
- Within 5 days: No courier charges apply.
- After 5 days: Rs. 500 (late damage exchange fee)
Late Damage Exchange Policy:
- If customer reports damage after 5 days, they will be charged Rs. 500 as a late damage exchange fee.
- This fee will be waived if the damage is due to manufacturing defects.
Important Notes:
- Exchange policy only applies to products in original condition.
- Jamclo Originals reserves the right to reject exchange requests if conditions are not met.
- For damaged products, customer must provide proof of damage.
Contact Information:
Email: jamclo.official@gmail.com
Phone: 03086405000
Address: Small State Industry Kalma Chowk shahghah stitches Naeem Sufiyan Daweoo road Faisalabad
By purchasing from Jamclo Originals, customers acknowledge and agree to our exchange policy.
Additional Terms:
- Jamclo Originals reserves the right to modify this policy without prior notice