Exchange Policy

At Jamclo.Originals, we want to ensure you're completely satisfied with your purchase. If the size or color isn't quite right, we offer a 5-day exchange policy.

Eligibility for Exchange

To be eligible for an exchange, please ensure that:

- You contact us within 5 days of receiving your parcel

- The item is in its original condition with all tags attached

- The exchange slip included in the parcel and included with the exchanged item

- The item has not been used or washed 

Damage Product Exchange

- If product received is damage from our side then the procedure will be same but the charges will not be bear by customer 

- But if you realize that shirt is damage after the period 5 days then you have to beat Charges (500) Fix

Exchange Procedure

To initiate an exchange, please follow these steps:

1. Contact us via WhatsApp to notify us of your intention to exchange the item

2. Send Picture of the exchange slip included in the parcel and include it with the exchanged item

3. We will send you new required shirt to you , You have to received it

5. You will need to take the new item from the rider and give them the old one back

This includes courier charges (400 to 500 approximately) depending on your City 

Exchange Options

You can exchange your item for:

- A different size

- A different color

- A different product (please note that if the new product is cheaper, the difference will be paid by the customer)

Important Notes

- The exchange slip is compulsory for exchange

- Shirts can only be exchanged within 5 days of receiving the parcel, and only if they have not been used or Washed

- Please ensure that the item is in its original condition with all tags attached

By following these steps, you can easily exchange your purchase if it doesn't meet your expectations. If you have any questions or concerns, please don't hesitate to contact us.